Privacy Policy
Last Updated: 15 January 2025
1. Introduction
helm conenis ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
This policy applies to information collected through our website at helmconeniss.pro, our advisory services, and any other interactions you may have with us.
If you have any questions about this Privacy Policy, please contact us at [email protected].
2. Information We Collect
We may collect and process the following types of personal information:
2.1 Information You Provide
This includes information you provide when you fill out forms on our website, engage our services, correspond with us, or attend meetings. This may include your name, email address, telephone number, company name, job title, and any other information you choose to share.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information including your IP address, browser type and version, operating system, referring website, pages visited, time and date of visit, and time spent on pages.
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver our advisory services
- To respond to your enquiries and communicate with you
- To send you information about our services that may be of interest
- To improve our website and services
- To comply with legal obligations
- To protect our rights and interests
We process your personal information based on your consent, our legitimate business interests, contractual necessity, or legal requirements.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Legal Requirements: We may disclose information when required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Access controls and authentication procedures
- Regular security assessments
- Staff training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period depends on the nature of the information and our legal obligations.
For client engagement records, we typically retain information for seven years following the conclusion of our engagement, unless a longer period is required by law.
7. Your Rights
Under Hong Kong's Personal Data (Privacy) Ordinance and applicable data protection laws, you have the following rights:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete personal data.
- Erasure: You may request deletion of your personal data in certain circumstances.
- Objection: You may object to certain types of processing.
- Withdrawal of Consent: Where processing is based on consent, you may withdraw consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
helm conenis
Room 2008, 20/F, Mira Place Tower A
132 Nathan Road, Tsim Sha Tsui
Hong Kong
Email: [email protected]
Telephone: +852 2368 5472
12. Supervisory Authority
If you believe that we have not complied with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong.